Shared Services Center Monthly Group Meeting to be held this week

As part of our continuing efforts to improve customer service for the faculty and staff that we serve, the WVU Shared Services Center is inviting members of the WVU community to our monthly Customers’ Group Meeting.

The Wednesday (April 27) Monthly Group meeting will discuss Open Enrollment changes and reminders and give a demonstration of our new and improved Community web page and our enhanced Knowledge Article feedback option. To accommodate schedules, we will host the meeting at noon and 4 p.m. on Zoom. 

This monthly meeting provides an opportunity for the Shared Services team to share updates on key initiatives and hear directly from our current and future customers. There is an established agenda each month; however, we will always allow time for your feedback on what we are doing well and opportunities for improvement.

Sessions are held on the fourth Wednesday of each month and hosted via the Zoom platform.

To access the meetings on April 27 at either noon or 4 p.m., please use the following link. 

Join Zoom Meeting: https://wvu.zoom.us/j/93077619502

Meeting ID: 930 7761 9502

We look forward to seeing you at the Customers’ Group Meeting. In the meantime, visit the WVU Community in Salesforce or the WVU Shared Services website for more information. Contact us at 304-293-6006 or SharedServices@mail.wvu.edu with any questions or if you need support.