Quality service award recipient announced at Berkeley Medical Center

MARTINSBURG, W.Va. – Kelly Dowe, R.N., labor/delivery, was recently named WVU Medicine Berkeley Medical Center’s Quality Service Award winner for January 2019.

Each month, the hospital’s service award committee selects a Quality Service Award recipient. Dowe was nominated by a patient who was in labor over 30 hours and needed to have a cesarean delivery.

“I was upset because it was not what I had planned and Kelly was there to comfort me. When my son was taken to the NICU, she made sure one of the nurses took a picture of him for me since it would be several hours before I could see him. I could not have asked for a better nurse…she is truly a special person,” commented the patient.

Criteria for selection as a Quality Service Award recipient include: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the Berkeley Medical Center community, and meeting the criteria for the system’s mission, vision and values.

Nomination forms for the Quality Service Award are available at locations throughout the Berkeley Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.